If you are looking for information on a wedding refund coronavirus policy, Punch The Air have always been upfront about exactly how they handle this. When Covid-19 restrictions prevented weddings from going ahead across the UK, we promised every client a full 100% deposit refund with no argument and no small print. That promise applied whether you needed to cancel entirely, reschedule to a date we could not cover, or scale back your plans due to a reduced budget. We built our reputation on being a band you can trust, and that means being honest about money when things go wrong. Contact band leader Andy to check on fee and availability.
This page sets out our wedding refund coronavirus policy in full. Whilst pandemic restrictions are no longer in place, we feel it is important to keep this information available. It reflects the values we continue to apply to every booking we take today. Our indie rock wedding band has always put clients first, and that will never change. If you would like to understand how we handled rescheduling your wedding during difficult times, this page explains it in full.
We also covered guidance on everything you can and cannot do at a coronavirus affected wedding, keeping couples informed as rules changed week by week. Our professional wedding band was among the first to publish clear, plain-English guidance on this topic. We helped couples across Staffordshire, the West Midlands, Derbyshire, Shropshire, Cheshire and beyond to navigate one of the most stressful periods any couple planning a wedding has ever faced.
Our Wedding Refund Coronavirus Promise
When the pandemic first began to affect weddings throughout the UK, professional wedding band Punch The Air made an immediate and unconditional wedding refund coronavirus promise to every client: your deposit would be returned in full if you were unable to go ahead because of legal restrictions. No arguments, no small print, no delays. We understood the heartbreak that couples were experiencing across Lichfield, Birmingham and the wider Midlands, and we felt it was simply the right thing to do.
Our position was straightforward. You should never lose money because of something entirely outside your control. Couples who had already paid deposits to secure their date were protected completely. If we could not agree a new date that worked for both parties, the deposit came back. If we were already booked on your rescheduled date, the deposit came back. If you decided not to reschedule at all, the deposit came back. That was the promise, and we kept it every single time.
Booking With Confidence During the Pandemic
For couples who were at the early stages of planning during Covid-19, we wanted to make it easy to go ahead and book rather than put everything on hold indefinitely. Our wedding refund coronavirus guarantee meant you could secure your date with an indie rock wedding band that genuinely had your back. If restrictions were still in place as your date approached, the refund promise applied. If everything had returned to normal and the party could go ahead as planned, brilliant. Either way, you were not taking a financial risk by booking.
This approach helped a huge number of couples across the Midlands and beyond to keep their wedding plans moving forward during a deeply uncertain time. We worked as a flexible wedding reception band and were willing to accommodate every reasonable change of plan that our clients needed. That is the standard you can still expect from us today as an indie rock cover band that has been performing at weddings and parties for well over a decade.
Three Situations Where Our Wedding Refund Coronavirus Policy Applied
To make things as clear as possible at the time, we set out three specific scenarios in which a complete coronavirus wedding deposit refund would be issued without question.
- You had a booking with us and needed to reschedule due to Coronavirus restrictions, but we were not available on your new date. Full deposit refunded.
- You decided to cancel your wedding entirely due to the outbreak and were not making alternative arrangements. Full deposit refunded.
- You needed to scale back your wedding significantly and no longer had the budget to include live entertainment. Full deposit refunded.
This was not a complicated policy. It was just a fair one. The wedding industry as a whole faced an extraordinary period of disruption, and we chose to face it by standing behind our clients rather than hiding behind contract terms. As a highly recommended wedding band with a strong reputation built over many years of performing at venues across Staffordshire, Cheshire, the East Midlands and beyond, protecting that reputation meant protecting our clients first.
Changing Your Wedding Party Band Date
In the majority of cases during the pandemic, what couples actually wanted was not a coronavirus wedding refund but a new date. They had spent months choosing their venue, their photographer, their flowers and their entertainment. They had found us, a top rated party band that was going to make their evening unforgettable, and understandably they did not want to start that whole search again from scratch. Rescheduling was always our first suggestion, and we worked hard to find new dates that suited everyone involved.
We handled changes for couples planning weddings at venues across Shropshire, Worcestershire, Warwickshire, Derbyshire and the East Midlands. The pandemic affected couples everywhere, and we did our best to support as many of them as we possibly could.
If you are planning a wedding now and want to understand more about how we approach flexibility and date changes, you can read our guide on rescheduling a wedding and what to consider. Then get in contact to discuss your event with us directly.
As an indie rock party band that has been performing since 2013, Punch The Air brings the same energy, reliability and care to every event. Whether you are booking years in advance or need a band at shorter notice, you can do so knowing that your investment is protected and your evening is in good hands. We cover venues across Staffordshire including Lichfield, Tamworth, Cannock, Rugeley and Burton upon Trent, as well as the wider Midlands, North West and beyond.
Live photos from a wedding